POPULATION:
31,909
None of us want to think about what our operation would look like if we didn’t have Civic Review as our partner in providing the highest quality platform for our customers and residents.
Spencer Brimley
None of us want to think about what our operation would look like if we didn’t have Civic Review as our partner in providing the highest quality platform for our customers and residents.
Settled in 1877, Clearfield City sits North of Salt Lake City along the Wasatch Range. With a population of 31,909 in the 2020 census, this City continues to show significant population and economic growth. Clearfield’s nearly 8 square miles of incorporated area provides the ideal location for incoming commercial and residential developments.
As a growing community, Clearfield was searching for a software that would be a good fit for their current budget, but have the capacity to expand to meet their permitting needs. City staff reported issues with their current permitting software including lengthy permit processing times and difficulty generating user friendly reports. In addition, they:
...did not get support for software issues from the previous software platform and it was a cost for any fixes or adjustments to the platform.
After learning about Civic Review at the APA Utah Conference, Clearfield requested a product demonstration. They stated:
After seeing the demo it was apparent that the product was a perfect fit for our organization. The demo also allowed for some insight into the function of the product in that it can do just about anything we needed it to do... The level of time and investment to get our system off the ground was very impressive and a huge factor in our decision.
Clearfield staff reported that, after implementing Civic Review, their application submittal and review processes became more effective, streamlined, and timely.
...applications would take days to review and input into the system, but now it can all be prepped, reviewed, and inputted in less than an hour including the applicant’s efforts.
This, in turn, has made the process more convenient and efficient for citizens, customers, and staff members.
Not having Civic Review would slow us down and cause us to be less productive and effective for our customers. None of us want to think about what our operation would look like if we didn’t have Civic Review as our partner in providing the highest quality platform for our customers and residents.
Let's figure out how Civic Review can help your organization overcome your own challenges.
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